Authorised European Partners & Safety Advisory
To ensure you receive an authentic WPM product that is fully compliant with European electrical and safety standards, please purchase exclusively through the authorized partners listed below.
Important Safety & Compliance Notice
We have identified several unauthorised websites and third-party sellers shipping PRIMUS machines directly from China to Europe. These units are often intended for other markets and do not meet the legal requirements for operation within the European Economic Area.
Purchasing from an authorised European reseller ensures:
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VDE Certification: Your machine will be equipped with a certified VDE plug.
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CE Marking: All authorised units carry the CE mark, confirming they meet European health, safety, and environmental protection standards.
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Warranty Protection: Only machines purchased through the official European network are eligible for local technical support, genuine spare parts, and our manufacturer’s warranty.
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Technical Compatibility: Authorised units are calibrated for European voltage and frequency requirements to ensure long-term performance and safety.
Warning: Unauthorised Sellers
Please be cautious of websites offering direct-from-China shipping. If a seller cannot guarantee CE certification and a VDE plug, the machine is not authorised for the European market.
List of Authorised European Resellers / Distributors
Germany
- Karabusta
- Brew Out
- Mister Espresso
- Sweet Cafe
- Bosa Kaffee
- Kaffeewelt
- Rheinland Coffee
- Kliewe Elements
Austria
Romania